Brake Service in Farmingdale, NY

“ This was the most seamless and fast experience I’ve ever had with any car dealership. Gabriella was our salesman and she was so friendly and accommodating. She isn’t pushy and kept everything realistic and straightforward. Will come back soon to get a car for another family member from her because she is the best! ”

“ Sales person Mr. Mohammad and Mr. Wali provided exceptional customer service and made my purchase experience a smooth transition. Mr. Wali helped select the car and provided all the details that best fit my needs. Due to my busy schedule I wasn’t able to keep my prior test drive appointment and the day of, I arrived late in the afternoon without an appointment to test drive the vehicle that was inside the showroom. Without hesitation the gentlemen got the car out in a timely manner ready for a test drive. Loan approval seemed almost impossible as most banks are out of state and close by 5pm but the finance officer Mr. Craig Miller at Lexus Stoler didn’t hesitate or showed any displeasure and got right to it. All documents were explained patiently and copies were provided via secured connection emails. Getting the vehicle registered and insured was also a walk in the park. Mr. Mohammad showed patience and compassion and walked me through all the steps with Geico representative on the line. Compare to other dealerships I was working with, by far Lexus Stoler takes the lead in every aspect. Mr. Mohammad even volunteered to drive the vehicle to my home at no extra cost as I already had my personal vehicle parked at the dealership. Lexus Stoler made a business vehicle purchase an easy process and I am very pleased with my overall experience. Highly recommend Lexus Stoler for purchasing a new vehicle even certified used vehicle because they are an honest, reliable and trustworthy dealership! Clean and well organized facility with very knowledgeable and hardworking sales staff. Absolutely deserving of 5+ 🌟s! ”

“ I had a great experience with Haron. He went above and beyond in helping me buy a car. He, as well as the rest of Stoler, were very friendly and made the whole process very fast and efficient. ”

“ Great experience. Thomas was awesome ”

“ We bought a GX550 from Chad Exhezuria. Great experience from start to finish. 2nd car from here. Would highly recommend. ”

“ Absolutely amazing Mohammed Darrell’s is fantastic. Go see him if you want a easy stress free experience ”

“ Be sure to make Tom and the Stoler Lexus team your first visit, during your search. Sales Tom Sweeny and Finance William Wu, via Stoler Lexus, helped me with pre-owned Nissan vehicle. They are busy, but took their time helping me and ensuring I was comfortable on my selection & payments. You should plan to be there for 3-4 hours, at least. Although the Nissan drove, handled and sounded great during my road test... afterwards, on my way home, I reset the fuel economy, and realized i was only getting approx. 12MPG (half). Tom told me to bring the car back in, for their mechanics to take another look at it; but, I since I already had pre-owned inspection scheduled with my local Nissan service center, I took it to Nissan first. They looked over the car, and it only needed replacing a filthy engine filter & a bad-looking spark plug... but I also changed the transmission fluid for good measure due to mileage and no listed xmission service on the CARFAX. MPG went up to ~23MPG. So far, great car; no regrets at the moment... Everyone looking at preowned should have the mindset of taking their preowned purchase to their local OEM Service for 2nd detailed lookover on the car ($200-300)... but budget at least $1,000 in case there are some things that need immediate attention. Also Note: most dealership-service centers put the $200-300 diagnostic fee back into the work, if any work is needed... so it's really a no-brainer... if you only need $200-300 worth of work done, the inspection/diagnostics effectively costed you nothing... and then you can have piece of mind that the car shouldn't hit you with any surprises. Good luck on everyone's searches! ”

“ Chad Echezuria ! He is the best. Ask for him whenever you want to get a Lexus ! ”

“ “Surprisingly”pleasant process. Staff was knowledgeable and professional, particularly Shiv who handled my transaction. ”

“ Chad is the best. Make sure you guys ask for him!!!! ”

“ Really great experience. Everyone was kind, knowledgeable, and helpful. Alvaro was such a great help and made the whole process easy. ”

“ Mark is my car agent, he is very patient and carefully , he can get me any ideas and thoughtfulness. ”

“ Definitely would recommend to anyone searching for a great car. No gimmicks, the staff is friendly and they do great business. ”

“ Sales representative very attentive, communicated well ”

“ I cannot say enough amazing things about my experience with Chad Echereria at Stoler Lexus. From start to finish, he made getting my brand-new, absolutely gorgeous Lexus such an easy, smooth, and genuinely exciting experience. Chad was professional, knowledgeable, patient, and incredibly kind never pushy, just truly helpful every step of the way. He handled everything so efficiently that the whole process was quick, stress-free, and actually fun (which I never thought I’d say about buying a car!). I drove away beyond happy, feeling taken care of and confident that I made the right choice. If you’re looking for someone who goes above and beyond and makes the experience feel effortless, Chad is your guy. I’m obsessed with my new car and so grateful for his help. Highly, highly recommend! ”

“ Thanks to Mark Campos at Stoler Lexus for his excellent service helping me get into my new RX350 Thank you great job ”

“ Stoker Lexus at Farmingdale in Long Island was by far a great dealer ship. The staff was courteous Alvaro the sales associate is thorough. Craig the finance manager is a straight forward guy. Had a great experience. ”

“ I recently had an exceptional experience at Lexus, thanks to the outstanding service provided by Gabby. She went above and beyond to ensure my comfort and satisfaction throughout the entire process. Her dedication and commitment to securing the best possible deal for me did not go unnoticed. I am thoroughly impressed with the professionalism and attention to detail displayed by Gabby, which significantly enhanced my overall experience at the dealership not to mention the manager cliffe Small make the process even smoother big up to you both.I highly recommend visiting Lexus and seeking out Gabby for all your car needs. You will not be disappointed! ”

“ Mark was very kind and professional! He listened and understood what I was looking for which helped me make the best decision for me! I highly recommend working with him if you are in the market for a Lexus. ”

“ Charles was a pleasure to work with! He had us in and out in our new whip in less than 3 hours. Top notch service and quality inventory. ”

“ This is my second purchase here and this time was so much faster than the first time and the quality of service did not suffer for speed! We were well informed and our Charles was simply exemplary! 10/10! ”

“ Charles is your man! Very easy and seamless!!!❤️❤️❤️ ”

“ We had an amazing experience with Chad. His knowledge and expertise is impressive and he was extremely honest and transparent with us. We highly recommend anyone to work with him. Bravo Chad. Keep up the great work ”

“ Un real from the moment I walked in and moment I walked out from sales with ali to financing with craig i dont think ive wver had an experiencelike this ourchasing a vehicle elsewhere "NO KAP. " Even came back in for a "we owe service" I was greeted with genuine care and consideration for my concerns i walked in i was directed to service dept where I met some other outstanding employees who guided me through the service. Just a real warm friendly environment looks even fun to work in... bless the all of you 🙏 ”

“ Berth is very professional ”

“ Incredible service, super helpful, everyone at Stoler treated me as if I was I was the most important person there. I Will never go anywhere else and highly recommend anyone looking for a car to head there. You will not be disappointed. ”

“ Zahed was amazing sales man, but craig the buisness manager needs to be fired he has zero people skills. Period ”

“ I had such a great experience working with Lori at Lexus. I went in for a routine maintenance appointment, and she truly went above and beyond. From the moment I arrived, she made me feel comfortable, welcomed, and completely taken care of. She explained everything clearly, checked in with me throughout the process, and made the whole experience stress-free and enjoyable. It’s rare to feel this level of care during a service visit, but Lori made it happen. Thank you for such amazing customer service! ”

“ Sam is very calm and gentle. He remains calm and answers to all the questions and tries to help in whatever ways he can. Sam is great. Thank you Sam. ”

“ I had a really great experience at this Lexus dealership. From the moment I walked in, everyone was welcoming, professional, and genuinely kind. The whole atmosphere felt warm and comfortable — not pushy or stressful like you sometimes expect at dealerships. A special thank you to Shiv — he was awesome to work with. Super helpful, patient, and knowledgeable. He took the time to answer all my questions and made sure I felt confident and taken care of throughout the whole process. Customer service like this really stands out. I highly recommend this dealership, and if you go, definitely ask for Shiv! ”

“ We just had an amazing experience purchasing a new vehicle with Stoler Lexus. Alvaro Galvan was knowledgeable on the vehicles and did understand what are needs were. We drove the vehicles to be sure we were both able to drive the vehicle comfortably. Al was very easy to deal with and worked with us to get us an amazing vehicle in a timely manner. Next Craig Miller streamlined the signing of documents and explaining all warranties and extended warranties available. Christen sat with us in the vehicle explaining all the different nuances available. Very good experience and I would definitely recommend them to anybody looking for a new vehicle. ”

“ There really is not enough space here to show my satisfaction with the most professional service. My conversation was initiated with a call for a limited vehicle. I spoke with the sales manager of at least 20 dealerships across the country. The MAN from Stoller (BERT) took the mission and obtained what I wanted. He coordinated the purchase, spoke with my bank and dealt with my insurance agent. (Note I had never met him face to face). He then personally delivered the vehicle out of state to my residence. By far the best Lexus experience I have ever had in 25 years. Beyond Excellence. Service like this is unique. Thank you again!!!! ”

“ Amazing service. Everything clearly explained and best part, not only the car is amazing but so is the price. THANK YOU Charles. ”

“ Thank you to Chad Echezuria for making the purchase process as seamless as possible for my new Lexus GX. My husband and I appreciate all your assistance. ”

“ We ( my 94-year-old mother and I) were buying a car with a certified check, so it should have been a quick process. Our sales person did not bother to tell us he wasn't coming in until after we arrived for our appointment even though he and I had texted multiple times that morning. He passed us to his friend - who told us he had to take care of his own clients, so he was too busy to help us. We were passed to at least three "managers" in our attempt to get the paperwork on the 2 year service plan, the roadside assistance information, and the paperwork showing the car had been inspected. Two other men came by and promised a manager was coming soon. We knew the car had a scratch on the bumper - and yet when we finally did receive the paperwork on the state of the car- after THREE HOURS - it said the car had no damage. This made me wonder if anything had actually been checked - or if the car had just been marked as all perfect and never inspected at all. I LOVE the Stoler Service Department - which is why I bought a car here. But after being treated like this, I will never buy another car from Stoler. ”

“ It’s scam and very unprofessional people are here, even though I canceled my booking but still scatter 3 months they pull hard inquiry on my cert profile. Instead of saying sorry tha re blaming me that I did not told them. When I asked business manager to check my file and it was clearly mentioned that Dec 13 my deposit was refunded and deal is closed but instead of admitting his fault. That business manager trying to do lame excuses…. This is scam and negligence and more over they are very unprofessional people not even say sorry… ”

“ (Translated by Google) I DO NOT RECOMMEND ANYONE COME TO THIS PLACE AND IF YOU ARE HISPANIC STAY AWAY FROM HERE. THEY SOLD ME A CAR (SALESPERSON ALVARO GALVAN) WITH AN EXTENDED WARRANTY WITHOUT MY AUTHORIZATION. WHEN I SIGNED THE CONTRACT, THE FINANCER WILLIAM WU TOLD ME THE FIRST LIE: THAT THE EXTENDED WARRANTY WAS INCLUDED (FALSE BECAUSE THEY INCLUDED AN ADDITIONAL $7,200) PLUS THE COST OF THE CAR. When I asked why they had done it, they told me it was to lower my interest rate, which is false. That was the second lie. I asked for the cancellation of that guarantee and they told me I had to go. They made me travel two and a half hours to cancel this extended guarantee of $7,200 dollars and yet, they still haven't removed it since the statement of account still shows the same initial amount. A month has passed and that amount has still not been removed from the total debt. I asked to speak with several different people. The salesman told me he was the only one handling sales. I asked for a manager many times, but they were never available. I will upload the videos I have to make this situation go viral. They are shameless. They aren't doing it because they are waiting for the three-month payment period to end so they can collect their commission, since I told them I wanted to pay for the car in full. Scammers! Don't believe them when they say they will sell you a car with an extended warranty included; it's a lie. It comes out of your own pocket. DO NOT SIGN ANYTHING WITHOUT CLEAR NUMBERS. ASK FOR YOUR CONTRACT AND DO NOT SIGN ON A TABLET. DO NOT BUY HERE, AND DO NOT GO TO EITHER THE SALESMAN ÁLVARO GALVÁN OR THE FINANCER WILLIAM WU. I WILL SOON MAKE THIS CASE GO VIRAL. I HAVE ALL THE VIDEOS FROM WHEN THEY PROMISED ME THE GUARANTEE INCLUDED IN THE $49,900. THEY ARE LIARS. THEY GAVE ME THIS PAPER SAYING THEY WOULD WITHDRAW THE $7,200, BUT IT WILL GO TOWARD THE TOTAL DEBT, NOT THE INSTALLMENT I'M CURRENTLY PAYING. THEY REFUSED TO AMEND MY CONTRACT. DO NOT TRUST THEM. File your claim with the Federal Trade Commission. I am already filing my claim to have my extended warranty honored. (Original) NO LE RECOMIENDO A NINGUNA PERSONA QUE VENGA A ESTE LUGAR Y SI ERES HISPANO ALEJATE DE AQUÍ, ME VENDIERON UN AUTO (VENDEDOR ALVARO GALVAN) CON UNA GARANTÍA EXTENDIDA SIN MI AUTORIZACIÓN, CUANDO FIRME EL CONTRATO ME DIJERON (EL FINANCISTA WILLIAM WU) LA PRIMERA MENTIRA QUÉ ESTABA INCLUIDA LA GARANTÍA EXTENDIDA (FALSO PORQUE ME INLUYERON $7,200 ADICIONALES) MAS EL COSTÓ DEL AUTO. CUANDO PREGUNTÉ PORQUE LO HABÍAN HECHO, ME DIJERON QUÉ ERA PARA BAJARME LA TASA DE INTERÉS, LO CUÁL ES FALSO ESA FUE LA SEGUNDA MENTIRA, PEDÍ LA CANCELACIÓN DE ESA GARANTÍA Y ME DIJERON QUÉ DEBÍA IR, ME HICIERON VIAJAR DOS HORAS Y MEDIA PARA ANULARME ESTA GARANTÍA EXTENDIDA DE $7,200 DÓLARES Y SIN EMBARGO, AÚN NO LA QUITAN YA QUE EL ESTADO DE CUENTA SIGUE EL MISMO MONTO INICIAL, YA PASO 1 MES Y AÚN NO SE QUITA ESE MONTO DE LA DEUDA TOTAL. PEDÍ HABLAR CON DISTINTAS PERSONAS EL VENDEDOR QUIEN ME DIJO QUÉ SOLO EL SE ENCARGABA DE VENDER PREUNTE MUCHAS VECES POR UN MANAGER Y JAMÁS ESTABA DISPONIBLE, SUBIRÉ LOS VIDEOS QUE TENGO PARA PODER HACER ESTA SITUACIÓN VIRAL. SON UNOS SINVERGUENZAS. NO LO HACEN PORQUE ESTÁN ESPERANDO QUE SE CUMPLAN LOS 3 MESES DE PAGO PARA QUE ELLOS COBREN SU COMISIÓN YA QUE LES DIJE QUE QUERÍA PAGAR EL AUTO EN SU TOTALIDAD. ESTAFADORES, NO LES CREAN CUANDO DICEN QUE TE VENDERÁN UN AUTO CON GARANTÍA EXTENDIDA INCLUIDA, ES MENTIRA SALE DE TU PROPIO DINERO. NO FIRMEN NADA SIN TENER LOS NÚMEROS CLAROS Y PIDAN SU CONTRATO Y NO FIRMEN EN UN TABLET. NO COMPREN AQUÍ, Y NO VAYAN NI CON EL VENDEDOR ÁLVARO GALVÁN NI CON EL FINACISTA WILLIAM WU. PRONTO HARE VIRAL ESTE CASO TENGO TODOS LOS VIDEOS DESDE CUANDO ME PROMETIERON LA GARANTIA INCLUIDA DENTRO DE LOS $49,900 DOALRES, SON UNOS EMBUSTEROS. ME DIERON ESTE PAPEL QUE ME RETIRARÍAN LOS 7,200 DÓLARES PERO IRÁN A LA DEUDA TOTAL NO A LA CUOTA QUE VENGO PAGANDO ACTUALMENTE. ELLOS NO QUISIERON RECTIFICAR MI CONTRATO. NO CONFÍEN. HAGAN SU RECLAMO CON EL FEDERAL TRADE COMMISSION YO YA ESTOY HACIENDO MI RECLAMO PARA QUEME HAGAN VÁLIDA MI GARANTÍA EXTENDIDA. ”

“ I usually don’t leave reviews, but this experience needs to be shared. I brought my 2026 Lexus TX in for interior rattles right before Christmas. I was given a Lexus NX as a loaner, which is much smaller and not comparable to my TX. I was then told my vehicle would sit over the holidays, so I chose to take it back and return after the holidays. When I called to reschedule, the earliest appointment was February 2. I specifically told them I needed a TX or equivalent loaner because I need the space, and they confirmed it was reserved. Later, they called offering an earlier date of January 22 and again told me the TX loaner was available. This morning, I was told the TX loaner is suddenly “not available,” and now my appointment is pushed to February 17th even later than my original date. After reserving this for almost a month, this feels extremely unprofessional. It also seems very coincidental that the loaner becomes unavailable right before a snowstorm. I’ve lost work time because of this situation, and the poor communication and lack of follow through has been extremely frustrating. I expected much better from a Lexus dealership. I am willing change this review if they can make things right but till then this is where I stand ”